Privacy Policy
Effective date: June 1, 2026
1. Who We Are
ZU2B Pulse is a website performance analysis service operated by PillarCopia Operating LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use ZU2B Pulse at https://pulse.zu2b.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
2. Information We Collect
Information you provide directly
- Account registration: name, email address, and password when you create an account.
- Payment information: billing details processed securely through Stripe. We do not store full card numbers on our servers.
- URLs you submit for analysis.
- Communications you send us (support requests, feedback).
Information collected automatically
- Log data: IP address, browser type, pages visited, time and date of visits, referring URLs.
- Usage data: features used, scan history, session duration.
- Cookies and similar tracking technologies (see Section 6).
- Google Analytics data including page views and user behavior patterns.
Information from third parties
- Stripe: subscription status, billing history, and payment method type (e.g., card brand, last four digits).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service.
- Process payments and manage your subscription.
- Send transactional emails such as scan completion notifications and billing receipts.
- Respond to your support requests and inquiries.
- Monitor and analyze usage trends to improve user experience.
- Detect, prevent, and address technical issues or fraudulent activity.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share your information with:
- Service providers: Stripe (payment processing), Google Analytics (usage analytics), and email delivery providers — only as necessary to operate the Service.
- Legal authorities: when required by law, court order, or to protect the rights and safety of {COMPANY}, our users, or the public.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All third-party service providers are contractually required to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. Scan reports are retained according to your plan tier. You may request deletion of your account and associated data at any time by contacting us at [email protected].
Anonymous scan data (submitted without an account) may be retained for up to 90 days for service improvement purposes.
6. Cookies
We use cookies and similar technologies to:
- Maintain your authenticated session.
- Remember your preferences.
- Collect analytics data via Google Analytics.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.
7. Security
We implement industry-standard security measures including HTTPS encryption, hashed password storage, and access controls to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal information.
- Object to or restrict certain processing of your data.
- Data portability (receive your data in a structured, machine-readable format).
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
10. Third-Party Links
The Service may contain links to third-party websites, including zu2b.com. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: